Frequently Asked Questions

What is Biteful and how does it work?
Biteful is a B2B e-commerce platform that helps hospitality suppliers launch, grow, and manage their online storefronts without the need to build their own. Each supplier, wholesaler, or distributor gets access to industry-leading B2B storefronts, tailored specifically for their restaurant, hotel, cafe, or bar customers.

As a fully cloud-based platform, Biteful takes care of software updates and server maintenance, giving you the freedom to run your business from anywhere with an internet connection.
How much does Biteful cost?
You can start for free on Biteful by uploading your products, and when you’re ready to go live and receive orders, simply choose a pricing plan that fits your business needs.

Biteful is free for your customers—restaurants, hotels, cafes, and bars.
Can I use my own domain name with Biteful?
Not yet, but it’s in the works. Currently, all storefronts on Biteful are hosted under our domain, but you’ll receive a shareable link to provide to your customers.
Do I need to be a designer or developer to use Biteful?
No, you don’t need to be a designer or developer to use Biteful. It’s designed for suppliers, wholesalers and distributors to get started quickly and affordably, with the option to scale as they grow.
In what countries can I use Biteful?
Biteful is available in almost every country worldwide.
Which languages does Biteful support?
The customer-facing parts of your Biteful store, including checkout and emails, are in English, but you can add product information in any language you choose.

The admin interface is currently available in English.
Does Biteful also offer accounting, payments and logistic services?
Currently not – accounting, payments and delivery are handled outside our platform to keep all prices and agreements the same, making it super quick and easy to get started.